Biometrics

The future of biometrics: Emerging technologies

Arana Security is proud to be at the cutting edge of the Biometric Technology development. Our children are growing up in a world where its normal to ask ‘Alexa’ for a song and it happens. Indeed, many of us start our days with a number of enquiries about the weather, traffic, time and news and commands to turn on lights and kettles, with only the power of our voice. Controlling appliances and receiving information by voice commands is fairly commonplace, thanks to voice recognition technology used in the array of smart home devices on the market. Biometric voice recognition and identification technology focuses on training a system to recognise an individual unique voice characteristics (i.e., their voice print), takes this is a new level. “Recognising an individual through their unique voice behaviours and characteristics is as robust and differentiating as all the other parts of a human being.” Recognizing a person\’s individuality by his/her voice is known as automatic speaker recognition (ASR) and offers another fascinating dimension to biometric security. Security which relies on the ability of software to differentiate human characteristics and recognise the unique individuality we all possess. Biometric recognition has most commonly been seen used in face, eye (retina, iris) or fingerprint identification but recognising an individual through their unique voice behaviours and characteristics is as robust and differentiating as all the other parts of a human being. The technology lends itself to a variety of applications, including security access control for mobile phones (to eliminate phone fraud), ATM manufacturers (to eliminate pin number fraud) and automobile manufacturers (to dramatically reduce theft and carjacking). But is the banking industry that it appears to have really embraced it most successfully to date.  The convenience, security, and speed it offers customers are the main draws. Today’s advanced voiceprint biometric technology can authenticate voiceprints within seconds, enhancing contact centre security and offering improved and speedier customer transactions. As we can access our accounts simply by saying a few words, the convenience and simplification of the process is welcomed by consumers. “Today’s advanced voiceprint biometric technology can authenticate voiceprints within seconds.” Research backs this up. A report by the FICO on Consumer Digital Banking discovered that, “consumers are becoming more trusting of using physical and behavioural biometrics to secure their financial accounts, as 78 percent say they would be happy for their bank to analyse behavioural biometrics,” which includes voice recognition. But across all sectors speech recognition AI applications are seeing growth, as many business sectors embracing speech recognition digital automated support to streamline their functions. And it’s a trend that doesn’t look like it will slow down anytime soon.  A recent Research and Markets report  estimated the global market for speech recognition would grow at a CAGR of 17.2% and reach $26.8 billion by 2025. As would be expected, Arana Security is at the cutting edge in developing AI and voice recognition technology.  The company are currently working on three key applications, which are yet to be released to market but are hotly anticipated. Voice recognition access control- this would mean that doors can be open on voice command alone. This offers a myriad of potential uses for private homes and businesses security and convenience. Lift/Elevator voice activation. This application will enable an elevator to be controlled using only voice commands. Perfect for high security homes and offices that are accessed by lifts. Using AI in face recognition for access control. “By using the parts of ourselves that are different, to protect the parts of ourselves that we value the most dearly, we can stay one step ahead of modern criminality.”   In today’s world, protecting ourselves, our property and even our identities require a level of sophistication that can only be achieved by applications that use biometric technology. By using the parts of ourselves that are different, to protect the parts of ourselves that we value the most dearly, we can stay one step ahead of modern criminality. Arana Security is proud of the work they play is developing the future of tomorrow today.

The future of biometrics: Emerging technologies Read More »

biometrics in retail

Biometric use in the Retail Sector: How to Improve Customer Experience

As we all know, our world has changed forever. The pandemic has ravished through infrastructures and left an indelible mark on all aspects of our lives. We are so much more aware of the health dangers that proximity and contact with one another can bring. One industry particularly affected is the in-store retail sector. Which was already suffering a deep decline in popularity before the pandemic. The situation rapidly forced retail bosses to seek solutions to offer a safe, personalised and enhanced consumer service to entice their customers back to their stores. As well as offering a way to protect the health and safety of their employees. A solution many have found in the increased use of contactless biometric technology. And through the merging of face-to-face and digital experiences in-store. What this means, in reality, is replicating the consumer home digital shopping experience to the high street.  This includes allowing onsite shoppers to authenticate a payment through facial recognition, touchless fingerprint, iris, or voice technology. Indeed, for many consumers it’s the only way forward, with over, ‘73% of the respondents wanting to use biometrics for payment authentication’ according to a VISA study done in Europe. This research predates the pandemic, so suggestions are it will now be a lot higher. Arana Security Sales Director, Ali Nasser, said “Post Covid 19, consumers and employees will be asking brands, \’what adjustments have you done to make this environment safe for me to be in?\’ The integration of contactless technology, like our Biometric Solution ‘Biowave’, which offers touchless multiple access authentication, offers reassurance to people who want a quick and efficient process, but who don’t want to touch surfaces that others have”. But it is not only for payments, savvy retail operators are also maximising on the technology by using facial technology to personal greet premium customers as they walk through the door. Or integrating voice technology in the changing rooms, so customers can pay for their items or order alternative sizes and styles. Similarly, gone are the days when people have to or feel comfortable queuing to gain access or pay to get into venues or hotel rooms. Technology like Biowave, enables a frictionless personalised experience for customers as they move through different environments and multiple venues, such shopping areas, hotels, stadiums or airports. By automating systems, consumers can be seamlessly processed, and their customer experience enhanced. Restaurants and food courts too are utilising biometric applications to improve customer experiences. The challenges of COVID have forced the industry to make changes to how people ordered and paid for their food. With point-of-sale terminals and self-service kiosks being common solutions to minimise contact. This is set to become the new norm. A recent report forecast that the appeal for self-service kiosks will grow by 11 per cent over the next decade. In particular voice-controlled systems. Overall biometric industry growth is expected across the board. A recent global forecast by the Biometric Systems Market Research, claimed the biometric system market is expected to grow by $33 billion by 2023. Would this growth have happened if Covid had not? It is fair to say that as the popularity and acceptance of biometrics grew, so would demand. But the speed of growth is the one aspect that all agree has been accelerated by the pandemic. Consumers need to feel safe in retail environments like never before. They expect retailers to implement touchless digital experiences that supports their expectations. Fortunately, companies like Arana Security continue to innovate and push boundaries with biometric research. Which means the technology can keep up with consumer demands in our new post Covid world.

Biometric use in the Retail Sector: How to Improve Customer Experience Read More »

Riding the ‘BioWave’: Arana Security’s newest smart software takes Biometric identification to the next level

In a world that is becoming increasingly digital, biometric identification systems are ever growing. Biometric identification is used by nearly 50% of smartphone owners today for security technology, e.g., unlocking your phone with your fingerprint or face recognition. Additionally, consumer demand for hands-free (more hygienic) technology has sky-rocketed in line with the global Covid pandemic. Whether knowingly or not, the public are becoming better introduced and accepting of biometric identification – this is, without a doubt, an incredibly good thing. It is more safe, secure and usable than any other security access system and is incredibly useful in many ways. Arana Security’s ‘BioWave’ takes biometric identification to the next level, allowing multi-venue security access remotely, and for the competitive world of education admissions, it offers an important user experience advantage for managing student access and enrolment.  Not to mention saving significant time and bureaucratic heavy lifting from admission teams on enrolment days. Arana Security’s new software advancement alongside IDEMIA\’s advanced technology offers huge potential to streamline the entire onboarding process, as for instance even before a student enrols at university, they can be given access authority to their specific halls of residence, library, science labs and anywhere else on campus they may need to be – all through their fingerprint. Arana Security Sales Director Ali Nasser, “Our cutting-edge application brings several elements of Biometric security control into one seamless application that will revolutionise the Education onboarding process and offer an exemplary user experience to all students, who will,  in many cases, expect this level of bio metric technology to be part of their university admission experience’.   The security and safety in this technology is obvious; an entry card can be passed from one person to another, but a fingerprint provides an infallible means of personal identification. Every fingerprint of each human being is unique and does not change with growth or age. The increased security and safety of this technology is clear. However, another string to Bio Wave’s bow is the ease and convenience of it. It removes the need for multiple entry swipe cards. Cards can be misplaced or swopped, as said to anyone else. Bio Wave eradicates any of these possibilities, as biometric information can only be used by the required user. Also, Biometrics used in education is incredibly useful and convenient, automating time-consuming tasks, for example, taking registration in the classroom can instead be done with a fingerprint, saving valuable teaching time, and preventing mistakes. Further to providing controlled, secure, convenient access control, Bio Wave also measures time attendance and allows biometric payment – all from one portal and makes for a safer, more streamlined and efficient access security system. So how does it work in practice? Bio Wave is a cloud-based solution that uses a QR code, generated by an app that is sent to the attendee or student. They are then asked to complete the required registration process, prior to attendance/arrival. This is then checked by the Security Team to process and allocate the appropriate level of security clearance remotely. The attendee to the event or student at their university can then arrive, generate their encrypted and timed QR code, which is then scanned at the touchless enrolment station and begins the access process of obtaining their biometric information. This offers a completely safe, secure, and seamless process, eliminating the possibility of the fraudulent sharing of e-tickets or smart passes and eliminating the need for any unnecessary contact – which, as previously noted, is increasingly desirable due to the Covid pandemic. BioWave is the way forward in secure, convenient, and safe access control technology. Safety, ease of use, and time-saving technology is what the world is calling for right now and BioWave, undeniably, delivers on all of thesea

Riding the ‘BioWave’: Arana Security’s newest smart software takes Biometric identification to the next level Read More »

Multimodal biometric authentication systems

The clear benefit of using biometric identification has been discussed, researched and documented, so much that its implementation across industries and sectors is accelerating. Biometric system technologies have a wide range of applications and will provide enhanced security over traditional methods of passwords and ID documentation. Using one mode (unimodal) biometric system will still leave a significant chance of errors and fraud. To overcome these weaknesses in unimodal systems there is a shift towards the adoption of multimodal biometric authentication. These systems will integrate information from more that one biometric modality simultaneously and so improving the performance of the individual biometric system. By requiring the physical presentation of a combination of face, voice, iris, or fingerprint will make the systems more secure without negatively impacting user experience. What are the benefits? Reducing the Error in matching By using more than one type of biometric information will reduce the chance of both matching errors and false matching, which would allow an imposter to gain access.   Increased reliability in recognition Having one or more biometric modules gives a higher recognition threshold. If one trait identifier should fail to match the is still another to use to identify the individual.   Higher security threshold The risk of spoofing can be almost eradicated when implementing the use of effective multimodal biometric authentication systems. Spoofing is when an unauthorised person is able to imitate the identity of an authorised user. Research has shown the potential for cloned artificial finger moulds to be accepted in verification procedures.   Noisy Data rectification Sometimes during enrollment, there is a defect or error in the data collected (noisy data), In such cases, at the time of authentication, the data will not match and lead to false rejection due to the data not being comparable. With the use of a multimodal biometric system the noisy data can be rectified by using multiple biometric data for verification.   Universality Due to either illness or disability, some people may lack the required stand-alone biometrics. What are the Applications? Multimodal biometric systems can be beneficial in much the same way that unimodal biometric systems are currently used as they improve what is currently available. They are, however, more important to consider in industries such as healthcare, finance, and defence where both accuracy and security are the top priority. Due to the advantages of these systems, large companies are also adopting them to protect their data and assets. The Multimodal Biometric Authentication Solution The BioBox was designed to establish a physical link between biometric identity, digital information and the person themselves. With the capacity to store and generate data in a secure system,  our diverse software allows for flexibility without jeopardising security standards. Easy, secure and fast processing, BioBox ID enables authorities to capture and store the data anywhere in under 4 minutes. With face, iris and FBI certified fingerprint capabilities; this product permits multi verification, encoding and generating EFT files making ID fraud extremely difficult. The choice of included products is entirely up to the client. We are able to add or remove elements based around the necessities of the project. Stored in a waterproof, shockproof, compact case, it allows the user ease of transportation between locations. Not only is the BioBox adjustable to a specific requirement, but the software we have developed is also customisable. The flexibility ensures BioBox is adaptable to various usage scenarios from commercial offices to governmental bodies; the software’s capabilities are continually being upgraded to meet any potential challenges. Contact us today to get more information.

Multimodal biometric authentication systems Read More »

How Voice Recognition and AI is being Used in Today’s World

Since 1952 when voice recognition was first demonstrated technology has come on leaps and bounds. The use of AI technology has largely enhanced the exponential growth of voice recognition technology. AI is a term used to describe a series of related technologies that use large volumes of data to make predictions. In this case, analysing the text that has been captured by voice recognition to predict the meaning and find a suitable response. With a machines ability to effectively ‘learn’ over time they will become better at predicting what is being said and it’s meaning. Conversation AI and customer service While conversational AI still has its technical difficulties, it has already started to change customer service experience and will keep improving as the technology develops. Here are some examples of how this technology will benefit; AI assistants can more efficiently and accurately detect errors than humans, Being available at any time of day to assist customers. Driving sales through personalisation. Personalised content can be generated for each customer especially in the case of online shopping which will bring benefit for the consumer as much as the business. It can be applied to any industry. Allowing customers to log on using voice recognition instead of a password. Voice recognition and Payment/Identification Cards Using voice recognition has already found its place as a biometric authentication as a voiceprint. Research has shown that voice recognition is favoured as a form of identification as it’s a non-contact and non-intrusive and easy to do. Voiceprint is already used by organisations such as banks to authenticate customers. Usually, it’s used in addition to existing security to create a multi-biometric identification process. Although there is a great promise, there are still potential challenges to Voice recognition. The potential high error rate, due to variability in a person’s voice due to illness, mood changes, poor quality voice samples due to the presences of background noise are some issues yet to be overcome. Transcription with AI assistant As AI technology improves and can better understand human language, then the software that can provide the transcription services will improve. This brings the benefit for business owners with a higher level of automation, comes greater efficiency, reduced costs and more reliability. There are already several apps and Softwares available that can transcribe with a high level of accuracy. The induction of AI technology means that the software can ‘learn’ better the nuances and accents of a person so over time increase its accuracy of the transcription. E-learning and AI Voice recognition and AI will find its applications in E-learning as a tool to enhance the experience for students. Role-play with an AI can help trainees to prepare for real-life situations in sales or customer services. Currently, product training is often supplied through pre-recorded videos or reading material, as it would not be a cost-effective approach to train each individual in person, but by using AI tools, the training can be supplied with a much more interactive approach and so better preparing the employee. Customising how information is delivered to learners may enable e-learning to become more accessible to people who prefer non-traditional learning styles. AI will allow for that level of customisation to be delivered on a greater level, with greater efficiency and speed. Voice control of electronics Using voice control with electronics is a fast-growing trend among consumers. The promise of convenience is appealing to many. Hands-free management of electronic devices such as loudspeakers, thermostat and light fixtures is drawing consumers to invest in voice control platforms such as Amazon’s Alexa and Google’s Google Assistant. While the technology is still not wholly assimilated with normal speech patterns and relies on specifically worded voice commands, technology is continuously improving and advancing. It’s expected that by 2024 there will be 8.4 billion voice assistant devices in the world, which is more than there are people. Such growth in ownership of such devices will be aided by the investment into the development of technologies that will enhance both the functionality and the reliability of voice recognition and AI both in homes and industry.

How Voice Recognition and AI is being Used in Today’s World Read More »