Following consultation, a group effort and enhanced qualifications, the team at Arana Security are proud to announce we have officially completed our ISO 9001:2015 and PD 6662 certification audits and that SSAIB recommended that we be certified to ISO 9001:2015 for Access Control, Intruder, and VSS (formerly CCTV) Systems.
What is an ISO 9001 Certification?
An ISO 9001 Certification is an internationally recognised standard for quality management systems (QMS). It signifies that an organisation has implemented a structured framework to consistently meet customer requirements, enhance customer satisfaction, and continuously improve its processes.
ISO 9001 certifications are typically valid for a specific period of time, often three years, and they require organisations to undergo regular surveillance audits to maintain their certified status.
What did Arana Security have to do to obtain it?
Achieving ISO 9001 certification involves rigorous assessment by an accredited certification body, to ensure that the organisation’s quality management practices align with the standard’s principles, including strong customer focus, process approach, evidence-based decision-making, and a commitment to continual improvement.
In summary, companies with ISO 9001 certification have been seen to:
- Establish a robust quality management system (QMS) aligned with ISO 9001 requirements.
- Conduct an internal audit to identify and address any gaps in the QMS.
- Undergo an external audit by an accredited certification body to assess QMS compliance.
- Maintain ongoing compliance through surveillance audits and continuous improvement.
Not only this, but Arana Security will also have to undergo regular audits to assess whether the organisation continues to meet the ISO 9001 standard’s requirements.
What does this mean for Arana Security and its clients?
This certification demonstrates Arana Security’s dedication to delivering high-quality products and services while adhering to well-defined processes and fostering a culture of excellence. ISO 9001 certification reassures staff that they are effectively managing the business and maintaining a high level of services, and also holds several important implications for clients of Arana Security.
- Consistent Quality: ISO 9001 certification signifies that the organisation adheres to robust quality systems, so clients can expect consistent and reliable services.
- Customer Focus: ISO 9001 places a strong emphasis on customer satisfaction so clients can be reassured that certified organisations prioritise meeting customer needs and ensuring that the client has a positive overall experience.
- Risk Management: ISO 9001 requires organisations to identify and manage potential risks to products and services, which is beneficial to their clients as it allows them to know that the likelihood of defects, delays or other issues is kept to a minimum.
- Continuous Improvement: Clients can be reassured that certified organisations are committed to continuous improvement, due to the need for maintaining their certified status through regular reassessments.
- Transparency and Accountability: With ISO 9901 certification, clients can have greater transparency into how the organisation operates, which fosters accountability and trust between the organisation and its clients.
This qualification, paired with the already obtained Cyber Essentials Certification helps to set Arana Security as the go-to expert providing bespoke end-to-end security solutions to SMEs and large businesses, public bodies and governments. They do this through the use of Biometric ID, Biometric Access Control, CCTV, ANPR, Time Attendance, Application Development and Payment Card technologies and solutions.
Our past clients include the United Nations, Thales and more recently, financial institutions. By being ISO 9001 certified, we can consistently meet our customer requirements, enhance customer satisfaction, and continuously improve our processes.
Ali Nasser, Sales Director of Arana Security has said that “the team has really come together to get this certification and we’re proud to have official recognition to showcase the work we do”
To learn more, please contact Arana Security by phone at 020 3468 8095, email info@aranasecurity.com or book a consultation today.
